Terms of Sales

 

Preamble

 

The online sales site www.fibea.art and www.annefioux.com are managed by

Anne Fioux, artist Author declared at the Maison des Artistes whose head office is located at 241 avenue de Guigon 83140 Six-Fours-Les-Plages, under the number SIREN 522 302 066.

It is specified beforehand that these conditions govern the sales of its products by Anne Fioux to any natural or legal person making a purchase via the website www.fibea.art and www.annefioux.com, hereinafter referred to as “the CUSTOMER".

These General Conditions of Sale, as well as the order form and the order confirmation constitute the sales contract between Anne Fioux and the CUSTOMER relating to the sale of the products ordered.

Any order placed on the internet site www.fibea.art and www.annefioux.com requires that the CUSTOMER accepts beforehand and without reservation the General Conditions of Sale in their entirety.

In the event of disagreement with the terms and conditions of the General Conditions of Sale, the CUSTOMER must not use the Website.

Anne Fioux reserves the right to adapt or modify its General Conditions of Sale at any time and without notice, the adaptations or modifications then being applicable to all orders subsequent to the adaptations or modifications.

In case of modification, the General Conditions of Sale applicable to the CUSTOMER's order are those which were online, and which the CUSTOMER accepted on the day of placing the order.

 

Article 1 - Definitions

The terms and expressions identified by a capital letter in the General Conditions of Sale have the meanings indicated below (whether used in singular or plural).

  • General Conditions of Sale: designate this document, ie the terms and conditions applying in the relations between Anne Fioux and the CUSTOMER.

  • Order: refers to the CUSTOMER's purchase order relating to one or more Product (s) or Service (s) placed by using the Website www.fibea.art or www.annefioux.com or via Customer Service

  • Website: means the website accessible at the address www.fibea.art or www.annefioux.com

  • Product: means a product or Service offered for sale on the Website www.fibea.art or www.annefioux.com

  • CUSTOMER: means a Natural or Legal Person, consumer, who uses the Website www.fibea.art or www.annefioux.com and acquires one or more Product (s), for their personal needs, having previously adhered to the General Conditions of Sale.

 

Article 2. Purpose

These General Conditions of Sale aim to define the contractual relations between Anne Fioux and the CLIENT and the conditions applicable to any purchase made through the website www.fibea.art or www.annefioux.com.

By accepting these General Conditions of Sale, you declare that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any dependent minor person to buy on this online sales site.

The use of our products for any illegal or unauthorized purpose is prohibited.

Anne Fioux retains the possibility of modifying these General Conditions of Sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the CUSTOMER.

 

Article 3. Prices

The prices appearing on the product sheets of the internet catalog are prices in Euros (€).

According to article 293B of the CGI, VAT is not applicable.

Anne Fioux reserves the right to modify its prices at any time, it being understood however that the price appearing in the catalog on the day of the order will be the only one applicable to the CUSTOMER.

The products remain the property of Anne Fioux until full collection of the price by Anne Fioux.

For CUSTOMERS outside mainland France, www.fibea.art or www.annefioux.com is obliged, in accordance with current law, to charge VAT on orders shipped to most countries of the European Union.

For CUSTOMERS outside the European Union and French overseas departments and territories, orders are not subject to VAT, but may be subject to local taxes and customs taxes in force in the receiving country. These rights and sums are not the responsibility of www.fibea.art or www.annefioux.com. They are the responsibility of the CLIENT.

Warning: Any inaccurate information provided by the CUSTOMER for the purpose of evading VAT may result in civil fines and criminal proceedings.

The prices of the Products indicated on the site www.fibea.art and www.annefioux.com do not include the processing and shipping costs which are invoiced in addition to the price of the Products purchased and according to the total amount of the order.

Please consult the section dedicated to this purpose.

 

Article 4. Order

The contractual information is presented in French and will be subject to a confirmation incorporating this contractual information at the latest at the time of delivery. Anne Fioux reserves the right to cancel or refuse any order from a customer with whom there is a dispute over payment of a previous order.

To order Products on the Website www.fibea.art or www.annefioux.com, the CUSTOMER must create an account by providing the information required on the registration form.

To this end, the CUSTOMER declares to provide complete personal information, not erroneous so as to enable it to carry out its precise identification in any situation. Any fanciful, slanderous personal information is likely to lead to the closure of the CLIENT's account and the cancellation of his Order.

The account creation section is accessible directly from the main menu bar. At each visit, the CLIENT, if he wishes to order or consult his account (order status, personal information, etc.), must identify himself using this information.

 

Article 5. Payment

The price of the Products and the costs of logistics preparation and delivery are payable in full by the CUSTOMER at the time of placing the Order.

The website www.fibea.art and www.annefioux.com is likely to offer the Customer the possibility of paying for their order by various means of payment of their choice:

  • either by bank card:
    After choosing the method of payment by bank card, the Customer is redirected to the secure interface of the payment system in order to securely enter his personal bank card references. If the payment is accepted, the order is recorded and the contract definitively formed. Payment by credit card is irrevocable.

  • either by bank transfer:
    After choosing the method of payment by bank transfer, and upon confirmation of the order, the Customer receives a confirmation of the registration of his order. In order to finalize his payment and trigger the processing of his order, the Customer must make the transfer corresponding to the amount of his order to the bank account of Anne Fioux, whose contact details are communicated to the Customer at the end of the order.
    Upon receipt of the transfer, the order will be processed and the Customer will be informed by e-mail.

  • either by check (only in France):
    After choosing the method of payment by bank check, and upon confirmation of the order, the Customer receives a confirmation of the registration of his order. In order to finalize his payment and trigger the processing of his order, the Customer must print this order form, accompanied by his check made payable to Anne Fioux at the following address: 6 avenue Eugène Julien - 13600 Ceyreste, France.
    No cash payment should be sent. In the event of payment by bank check, this must be issued by a bank domiciled in mainland France or Monaco. Upon receipt of the check, the order will be processed and the Customer will be informed by email. The company Anne Fioux will dispatch the products within approximately 10 days, deadlines for verification of the provision by the banking establishments.

See the section dedicated to this purpose: Payment

 

Article 6. Right of withdrawal

In accordance with article L121-21 of the Consumer Code, the Customer has a period of fourteen working days from the date of receipt of their order to exercise their right of withdrawal and thus return the product to the seller for exchange or refund without penalty.

The products must be returned in their original packaging, without having been used, accompanied by the original signed Delivery Note. Return costs are the responsibility of the Customer.

 

Article 7. Delivery

The delivery of the Products will take place, after recording of the payment of the Order, at the delivery address indicated by the CUSTOMER during the placing of the Order. An email will be sent to the CUSTOMER to inform them of the shipment of the Products. The CUSTOMER has the option of choosing between different delivery methods.

Shipping costs are calculated according to the delivery method chosen (home, relay point, post office ...), the weight of the package and place of destination.

Delivery times are given for information only, if they exceed thirty days from the order, the sales contract may be terminated and the Customer reimbursed.

 

Article 8. Guarantee

All the products offered by Anne Fioux on the www.fibea.art and www.annefioux.com site benefit from the legal guarantee provided for in articles 1641 and following of the Civil Code. In the event of non-conformity of a product sold, it may be returned to Anne Fioux, which will take it back, exchange it or reimburse it. All complaints, requests for exchange or reimbursement must be made by post to the following address: Anne Fioux, 241 avenue de Guigon, 83140 Six-Fours-Les-Plages France, within thirty days after delivery .

 

Article 9. Liability

Anne Fioux has, for all stages of access to the site, the ordering process, delivery, customer service or subsequent services, only an obligation of means. Anne Fioux cannot be held liable for any inconvenience or damage inherent in the use of the Internet, in particular loss of data, intrusion, virus, breakdown of service, and other involuntary problems, or of any fact qualified as force majeure. , in accordance with case law.

The computerized registers kept in Anne Fioux's information systems under reasonable security conditions will be considered as proof of communication, orders and payments made between Anne Fioux and the Client.

 

Article 10 - Security

The site www.fibea.art and www.annefioux.com is the subject of a security system: the SSL encryption process has been adopted but it has also been strengthened all the scrambling and encryption processes for protect as effectively as possible all sensitive data related to means of payment.

 

Article 11 - Intellectual property

All texts, comments, works, illustrations and images reproduced on the site www.fibea.art and www.annefioux.com are reserved under copyright as well as intellectual property and for the whole world. As such and in accordance with the provisions of the intellectual property code, only use for private use is authorized, subject to different, even more restrictive, provisions of the intellectual property code. Any total or partial reproduction of the www.fibea.art and www.annefioux.com site is strictly prohibited, whether in the form of a photo, logo, visual or text.

 

Article 12. Personal data

All the data that you entrust on the site www.fibea.art and www.annefioux.com are in order to be able to process your orders.
Under the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, you have with the seller a right of rectification, consultation or modification and deletion of the data that you we communicated. This right can also be exercised online.

 

Article 13. Force majeure

The performance by Anne Fioux of all or part of her obligations, in particular of delivery, will be suspended in the event of the occurrence of a fortuitous event or force majeure which would hinder or delay its execution. Are considered as such, in particular, without this list being exhaustive, war, riots, insurrection, social unrest, strikes of all kinds. Anne Fioux will inform CUSTOMERS of the occurrence of a fortuitous event or force majeure within seven days of its occurrence. In the event that this suspension continues beyond a period of fifteen days, the CUSTOMER will be able to terminate the order in progress, and the price of the Products ordered and the delivery costs paid will then be reimbursed.

 

Article 14. Applicable laws and competent jurisdictions

The General Conditions of Sale are subject to French law. Only the French version of these General Conditions of Sale is authentic. In the event of a difficulty occurring during the Order, the delivery of the Products and more generally the execution of the sale, the CUSTOMER will have the opportunity, before any legal action, to seek an amicable solution, in particular with the assistance from a consumer association or any other council of their choice.

 

Article 15. Customer service

For any information or question on an order, customer service is at your disposal:

  • By phone: +33 6 21 70 35 68

  • By email: contact@fibea.art

  • By postal voice: 241 avenue de Guigon- 83140 Six-Fours-Les-Plages, France

  • By chat on the site www.fibea.art